Privacy Policy

Last updated: June 17, 2026

PrognoSmart Canada Inc. ("PrognoSmart," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our products, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

1. Accountability

PrognoSmart Canada Inc. is responsible for personal information under our control. Questions or complaints about this policy may be directed to:

Privacy Officer
PrognoSmart Canada Inc.
Email: privacy@prognosmart.com

2. Information we collect

• Contact information — name, email address, phone number, organization
• Website usage data — pages visited, browser type, IP address (only when you accept analytics cookies)
• Health-related information — when you use our screening product, including images you submit and related health data you provide
• Cookie preferences — stored locally to remember your consent choices

3. How we use your information

• Provide and improve our AI health screening product and website
• Respond to demo requests, partnerships, and support inquiries
• Conduct research and model validation (using de-identified data where possible)
• Comply with legal obligations and protect our rights
• Analyse website traffic only after you provide analytics consent

4. Consent

We obtain meaningful consent before collecting, using, or disclosing personal information, except where permitted or required by law. Analytics scripts load only when you click "Accept All" on our cookie banner. You may withdraw consent at any time via our Cookie Policy page.

5. Disclosure to third parties

We do not sell your personal information. We may share information with service providers under contractual privacy obligations, healthcare professionals involved in your care, and authorities when required by law.

6. Cross-border processing

Some service providers may process data outside Canada. When this occurs, we take reasonable steps to ensure comparable protection through contractual safeguards.

7. Retention and security

We retain personal information only as long as necessary for the purposes described or as required by law. We implement safeguards appropriate to the sensitivity of health information.

8. Your rights

Under PIPEDA, you may access, correct, or withdraw consent for certain uses, and file a complaint with the Office of the Privacy Commissioner of Canada. Contact privacy@prognosmart.com.

9. Children's privacy

Our website is not directed at children under 13. Family profile features are intended for use by parents or guardians.

10. Related policies

See our Cookie Policy and Terms of Use.